OUR CULTURE
STRONG FOUNDATIONS
Defined by Our Values
Our Values of Safety, Integrity, Agility, Fun and Excellence guide us in how we do business. Safety is everyone’s priority and responsibility. We strive for excellence all the time. We act quickly and with integrity. We have fun through our work.
Our employees are defined by our Values and commit to them in our daily work. Guided by our Code of Conduct/AES Values Guide, we fulfill our vision and mission, and our stakeholders can trust us to do the right thing.
Safety continues to be our priority, for our people, contractors and communities.
Integrity continues to be a Value. With the existence of the new Value, we merged the old Value “Honor our Commitment” into “Integrity”. Our business partners, communities, customers, and shareholders can rely on our word because we do what we say.
In 2017, we launched a new Value, Agility. Agility means we create value by moving quickly, anticipating opportunities, avoiding risk and changing direction as necessary to grow in new ways and best serve our customers. Agility lets our employees continue to deliver safe, reliable, and sustainable energy with the same high quality that AES-VCM is known for.
Fun through work means being part of a team that is innovative, winning, and making a difference.
Excellence is both a goal and the way to achieve that goal. Striving for excellence means continually working to improve ourselves and our business operations.
Stakeholders’ Viewpoints
Throughout our engagement with our stakeholders and at company’s events organized by AES-VCM at the Safety Day and Values Day, the AES Values are widely shared to enable them to better understand our culture. We demonstrate our Values not only through our words but also our actions, and strive to be a good example for other businesses at locality to emulate, especially our safety culture, honoring commitments, and anti-corruption. These also help us to enhance the relationship with the central and local authorities and the local communities as well as strengthen our brand and profile.
Ms. Nguyen Thi Huong, Service Captain of Housing Colony from NIC Human Resource Consulting JSC, our human resources service provider
My name is Huong. I have been working for AES-VCM for three years and cherish every moment that I am here. I used to work in a hotel and a cruise line and while any job requires hard work, working in AES-VCM is more fun because everyone treats each other like family.
Working here, my work ethic has improved and I am more disciplined. I learned a lot of new skills, like office and communication skills. I used to have very little confidence in myself, but I was chosen to join a coaching and mentoring program that really helped me find my voice.
I am thankful that the company invested in me and now I look forward to supporting others. If one of our team members makes a mistake, everybody learns from it. We help each other and reinforce the correct behavior and habits.
My parents and my friends are proud of me. I continue to work here because of all the team members who are now my second family. I have lots of great moments and want to continue building my career here.
Mr. Nguyen Duc Anh, Site Manager from Aden Services (Vietnam) Company Limited, our housekeeping and maintenance services provider
My name is Duc Anh. I lead a team of about 70 people working permanently at Mong Duong II Power Plant, providing cleaning and landscaping services. The majority of my team are local people who were not at all familiar with an industrial working environment such as Mong Duong II. They all, however, eventually learned and now they love to work here.
I think the relationship between AES-VCM and the ADEN staff is unique. AES-VCM shares its policies and Values with us, and the ADEN team really lives them as our values.
We learn that the safety standards here are much higher, and safety is not just at the power plant. Our local staff bring the lessons they learned to their own homes. Even if they cannot afford vacuum cleaners, they still can use brooms and rags to practice what they learned at home to make them clean and safe. They were always excited to share what they have learned to improve their home practices.
Working at AES-VCM and seeing its Values and believe in all the values, we see how the Company is able to keep the talents. We hope for more opportunities here because we want to do better and be better.
How We Manage Sustainability
Our success, leadership, and reputation rest on the sustainability of our operations. This is why sustainability is an agenda that is elevated to the Member Council, which is the highest governing body of AES-VCM Mong Duong Power Company. Our CEO/Managing Director, who oversees the daily business of the company, serves as one of its six members.
Our organization covers various sustainability aspects of the power business at the operational level. These are financial performance, operational excellence, environmental responsibility, occupational health and safety, stakeholder management, personnel development, compliance, and customer management. Their section heads form part of our sustainability technical working group.
The section heads report directly to the CEO and Plant Manager on the accomplishment of the sustainability key performance indicators (KPIs) relevant to them. They also make recommendations based on regular monitoring and evaluation activities. While the section heads are expected to lead in championing the agenda to their supervised workers, sustainability is the responsibility of every employee to make sure all aspects of our operations promote positive impacts on all our stakeholders.
Monitoring Compliance and Risks
Each department is also responsible for statutory compliance with all laws and regulations applicable to our operations, as well as all internal rules and contractual commitments. Whenever possible, we go beyond national and local statutory requirements, as part of risk management. We maintain collective consideration and decision-making in handling non-compliance issues, if any. These are reported internally and externally in a cross-functioning manner for awareness, solutions, risk management, and contingency measures, if needed.
How We Engage Our Stakeholders
Central Government
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Monthly report
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Face to face meetings
Local Government
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Monthly report
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Quarterly meeting
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On-going engagement with local authorities and communities to understand their needs and concerns and address them timely
Local Community
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Public consultation prior to important project milestones
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Public notifications
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Various CSR Programs
Lenders
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Semi-annual report
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Annual audit by independent consultant
Employees
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Monthly communication meeting
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Monthly safety meeting
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Periodically notification for specific topics
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CSR events
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Company events
Investors
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Semiannual meeting
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On-going engagement as business required
Customer
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On-going engagement as business required
Contractors/Vendors
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On-going engagement as business required
Important Topic to Stakeholders
Environment
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Meet or, where practical, exceed the most stringent requirements of all relevant environmental legislation and industry standards
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Strive to continually improve environmental performance
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Reduce, and where feasible, eliminate discharge emissions and waste that may have an adverse effect on the environment
Social
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CSR Programs focusing on health, education and environment being implemented in the project area to improve quality of life
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Encourage the voluntary participation of employees to raise CSR awareness and increase corporate image within the community.
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Work closely with the local authority to ensure public security at the project area
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Prioritize local recruitment where possible
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Improve or at least restore livelihoods and standards of living of displaced persons
Economic
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Honor commitments with contractual partners
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Fulfill all financial obligations with the host governments, contractors, lenders
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Ensure financial health of the company
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Promote job stability and benefits for employees
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Promote economic development of project area
Technical
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Aim for optimal operation and avoid technical issues and interruption
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Strictly follow committed operation standards